W7 - Discussion Question # 1

The first principle of nonverbal communication which stood out to me was the first principle which is “that the quality of the relationships among group members is established and perpetuated through nonverbal behavior” (pg. 114). Since a majority of communication is actually given through nonverbal communication cues, it is important to remember that with all of our actions there will be a reaction and it can heavily impact the relationships we form within our small group. For example, if you are in a group and you notice someone who is always late, looks disinterested, and sits far away from the group, it will lead you to assume that they do not care to be a part of the group and therefore it will change the relationship that you have with them. In addition, when you have to communicate with this particular group member, it will be a lot different than when you communicate with the group members who seem to be more involved with the group causing further disintegration of the relationship.



The second principle of nonverbal communication that I found interesting was the eighth principle which states that, “We will have greater success in using the principles of nonverbal communication if we concentrate on improving our own actions” (pg. 115). I think that many times we forget that perception is everything and that when working with a small group it is important to remember to be aware of our own nonverbal messages. For example, I tend to have a naturally stoic and sometimes angry, looking facial expression even when I am not angry. However, when working with a new group of people who do not know that I naturally look the way I do, they may misinterpret me and think that I am upset all the time. So, in order to make my group feel at ease, I have to make a conscious effort to try to “soften” my facial expression, by smiling more, or nodding in agreement when others are talking. By understanding my own nonverbal communication deficiencies, I feel that I have a better understanding and can make more of an effort in improving my nonverbal communication skills.